Support & Contact

We're here to help. Get answers to common questions or reach out directly.

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Email Support

Send us a message and we'll respond within 24 hours.

support@trynicetry.com
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Live Chat

Chat with our support team for immediate assistance (coming soon).

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Frequently Asked Questions

Q What is NiceTry?
NiceTry is an AI-powered service that detects artificially generated images and deepfakes. We scan content across Instagram, TikTok, X/Twitter, YouTube, and other platforms to help you identify which images are real and which are AI-generated. Our goal is to empower you to share with confidence.
Q How does the scanning work?
Simply install the NiceTry extension, and it appears as a button on social media posts. Click to scan an image, and our AI models analyze the image for signs of AI generation. You'll get a confidence score (0-100%) and a verdict: Real, AI-Generated, or Uncertain.
Q What platforms does NiceTry support?
NiceTry currently supports Instagram, TikTok, X/Twitter, and YouTube. We're constantly adding support for more platforms. Check back frequently for updates on new platform support.
Q What are your pricing plans?
We offer Standard ($5-15/mo) and Premium ($10-25/mo) plans, both available for individual and family use. A Family Plan allows up to 6 members to share one subscription. YouTube channel members get a $5/month discount on any plan.
Q Do you offer a discount for YouTube members?
Yes! If you're a YouTube channel member, you can receive a $5/month discount on any NiceTry plan. Sign up with your YouTube account and add your channel membership details during checkout to apply the discount.
Q What is the Family Plan?
The Family Plan lets up to 6 members share a single subscription (Standard or Premium). Each member gets their own account, scan history, and personalized settings. Perfect for families who want everyone to know what's real.
Q How do I cancel my subscription?
You can cancel anytime through your account settings under "Subscription & Billing." Cancellation takes effect immediately, but you retain access through the end of your current billing period. No penalties or questions asked.
Q How do you protect my privacy?
We take privacy seriously. We never sell your data, use HTTPS encryption, and store sensitive information with AES-256 encryption. See our full Privacy Policy for details. We also never scan images without your explicit permission.